POLICIES

Each training program has its own deliverables. These are the assignments as they are defined in the training program. In a case of hindrance or failure, every student has the right to submit their assignments again during the next examination period. There are two time periods in which you can submit your assignments each year. One takes place in September and the second in February. The deadline for the first is the 1st of September, the deadline for the second one is the 1st of February. In case of hindrance or failure, each student has the right to submit their assignments for a 3rd time by paying a admin fee of €400. Finally, in the case of third hindrance or failure, each student has the right to submit the exams for a 4th and last time provided that they resit the program. The tuition in this case is 30% of the tuition you paid in the first place. In case of fourth hindrance or failure, the student is expelled from the program.

Discontinuation

Causes for being expelled from our programs:

1. Inappropriate behavior.
2. Academic misconduct (plagiarism, copying, unjustified miss of deadlines for submission of works)
3. Unjustified absences beyond the allowed percentage (20% of the total program hours).
4. Unjustified fail of paying the tuition within the deadline.
5. In the 1st case, the student will be compensated for the modules they have not attended. In the rest three, there will be no compensation. In case of refund, any bank and / or administrative expenses are deducted.
6. Failure to complete the required work for successful graduation after two years of completing the course.

Cancellation refund

More than 8 weeks before starting – full return.
Between 6 and 8 weeks – return of 75%.
Between 4 and 6 weeks – a 50% return.
Under 4 weeks – 20% return.
Absence at Start – No Return.

If a student is seceding from the program, he/she can suggest someone who meets the program selection criteria, to replace him/her. The academy will be happy to provide support in this process.

True-me® Breakthrough Coaching reserves the right to cancel, postpone or shift the date of the program, in case of impediment or force majeure. In this case, participants will be informed as soon as possible and the Academuy will have an obligation to ensure their participation in a next course or returning them the amount of their registration.

Refund After Starting Programs

If training is terminated after entering programs, the participant is financially obligated to True-me® Breakthrough Coaching, according to the formula described in the following table:

All refunds will be paid within thirty calendar days of the participant’s official termination date. Refund calculations for course termination will be based on published tuition values for each course as of the date of registration.

Discount eligibility and other provisions

• When one of our graduates enroll on a new program a 10% tuition discount is being offered.
• When a new student brings along another student to study in the same program, a discount of 10% may be granted to him/her.
• Single parents with low annual income (less than 15,000 €) who have undertaken child custody can request a 5% discount on the total tuition fee of the educational program.
• The unemployed can request to be granted a 5% discount on the total tuition fee of the educational program.

Note: Tuition discounts cannot be combined. In particular, if a trainee is part of more than one category of beneficiaries, the discount of only one category can be granted.

Prices are subject to applicable laws.

In the event that a student chooses to pay the tuition fees through an online platform and/or through interest-free credit card instalments some relevant expenses may incur.